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Copyright © 2023-2026 DARIA. All rights reserved.
DARIA is a registered trademark of Multi Ways International L.L.C.

Privacy Policy — Daria Smartphone, DariaOS & Preloaded Daria Apps

Effective date: 2026-01-01

Brand/Trademark: DARIA® (registered trademark)

Company / Data Controller: Multi Ways International L.L.C., Dubai, United Arab Emirates (“Multi Ways”, “we”, “us”, “our”)

Product scope

This Privacy Policy applies to the Daria smartphone (hardware), DariaOS (operating system), and the following preloaded Daria apps and system services (together, the “Daria Services”):

  • Daria Pass
  • Daria Wallet
  • Daria Update
  • Daria Support
  • Daria Notifications

If you use Google Mobile Services (GMS), Google Play services, or install third-party apps, those providers may collect and process data under their own privacy policies (see “Google & Third-Party Services”).

1. What data we collect

A. Account & identity data (Daria Pass and other Daria services)

If you choose to create a Daria account or use Daria services that require an account, we may collect:

  • Name
  • Email address
  • Phone number
  • Username
  • Profile photo (if you provide one)

You are not required to provide this information to use the phone’s core functionality; however, some Daria services may not work without an account.

B. Optional identity verification (KYC) in Daria Pass

Daria Pass may offer an optional KYC/identity verification flow. If you choose to complete it, we will request additional verification information and display what is requested at the time within the app.

C. Location data (optional, during setup only)

During the setup wizard, we may request approximate location at city level (coarse location).

  • This step is optional and is shown with clear notice.
  • We do not collect background location.

D. Device & technical data (system services)

We may collect:

  • Device model
  • DariaOS/Android OS version
  • Language and time zone settings
  • Device serial number
  • IP address
  • Crash logs (to diagnose issues and improve reliability)

E. Daria Wallet points / transactions (optional use)

If you use Daria Wallet, we may collect:

  • Points balance and points transaction records
  • In-app purchase records made using our internal points system

No real currency is exchanged through the points system, and no credit card information is requested for points transactions.

F. Support communications (Daria Support)

If you use Daria Support, we may collect:

  • Support ticket details and the information you provide in communications (such as issue descriptions)
  • Device and technical information needed to troubleshoot (such as model, OS version, and error details)
  • Crash logs and diagnostic reports when you choose to submit them through the support flow (as applicable)

G. Notifications data (Daria Notifications)

If you use Daria Notifications, we may process:

  • Device identifiers and technical information needed to deliver notifications reliably (for example, a push/notification token and basic device details)
  • Your marketing notification preference (opt-in/opt-out state)

Types of notifications:

  • Marketing/deals notifications: can be opted out.
  • Device health / maintenance / service notifications: sent to support device upkeep and service eligibility (e.g., maintenance reminders). These are not part of marketing opt-in/out.

H. Data we do not collect from DariaOS (as an operating system)

DariaOS does not collect:

  • Contacts, calendar entries, SMS, call logs
  • Photos, videos, audio, or file storage contents (unless you choose to submit content in a support ticket)
  • General “usage tracking” analytics of how you use the phone (outside crash logs and service-related technical events)

2. Why we collect data (purposes)

We process the above data to:

  • Activate warranty and apply region-specific warranty rules (including government-enforced regional policies)
  • Provide core device services, including system functionality and OTA (over-the-air) updates
  • Provide customer support, handle trouble tickets, and troubleshoot device issues
  • Improve security, detect abuse/fraud, and protect our services
  • Diagnose and fix problems (for example, through crash logs and diagnostics)
  • Deliver notifications, including marketing/deals where enabled by you, and essential device health/maintenance and service-related messages

3. Legal basis (where applicable)

Depending on your location and applicable laws, we process data under one or more of these bases:

  • Contract / device services (e.g., warranty activation, updates, support)
  • Consent (e.g., optional approximate location during setup; marketing notifications where required)
  • Legitimate interests (e.g., security, fraud prevention, service reliability, essential device maintenance notifications)
  • Legal obligations (where required by law)

4. Permissions on the device

DariaOS may request:

  • Coarse location permission (approximate city-level), only during setup and optional.

5. How we share (or don’t share) your data

  • We do not sell your personal data.
  • We do not share your personal data with third parties for advertising or marketing.

We may disclose data only if required to comply with applicable law or to protect the rights, safety, and security of our users, our services, and our company.

6. Where data is processed (data residency & cross-border transfers)

  • Data is collected and stored primarily in the United Arab Emirates (UAE).
  • If a phone is activated in a country other than the UAE, cross-border processing or transfer may occur (for example, if we do not have a local data center in that region).

7. Data retention

  • We retain collected data indefinitely, unless deleted upon a verified request (see “Your choices & rights”).
  • We may retain the device serial number as a persistent device identifier for warranty, support, fraud prevention, and device lifecycle management.

8. Your choices & rights (access, deletion, and opt-out)

A. Location during setup

You can skip providing approximate location during setup. The phone’s core services remain usable.

B. Marketing notifications

You can opt out of marketing/deals notifications in Daria Notifications settings (and where available in system settings).

Device health/maintenance and service-related notifications are not controlled by the marketing opt-out.

C. Deleting personal data

You may request deletion of your personal data other than the phone’s serial number by submitting:

  • A written request, and
  • Proof of purchase for verification.

Deletion request contact: privacy@dariamobile.com

Mailing address: No. 2, Al-Kawakeb Block D Trade Center, 2nd DXB, Dubai, UAE. P.O. Box: 184640

9. Security

We use SSL/TLS encryption for communications between the phone (and our services) and our servers.

10. Google & third-party services

DariaOS is GMS certified. If you use Google services (such as Google Play, Google Play services, or other Google apps), Google may collect and process information under Google’s privacy policy and terms.

Third-party apps you install may collect data independently. We recommend reviewing their privacy policies.

11. Children’s privacy

The Daria smartphone and DariaOS are intended for the general public and are not specifically directed to children. If you believe a child has provided personal data to us, contact privacy@dariamobile.com.

12. Changes to this Privacy Policy

We may update this policy from time to time. If we make material changes, we will provide notice through the device, our services, or other appropriate means.

13. Contact us

Email: privacy@dariamobile.com

Company: Multi Ways International L.L.C., Dubai, UAE

Address: No. 2, Al-Kawakeb Block D Trade Center, 2nd DXB, Dubai, UAE. P.O. Box: 184640

14. Dispute resolution (DIAC)

Any dispute or arbitration arising out of or related to this Privacy Policy may be referred to the Dubai International Arbitration Centre (DIAC), in accordance with applicable DIAC rules.